Frequently Asked Questions
What is Simple Steps Market?
What is Simple Steps Market?
Simple Steps Market is a one-stop shop for non-toxic baby products. We carefully select only the safest, cleanest items—so you don’t have to spend hours researching!
How do you choose which products to sell?
How do you choose which products to sell?
We have strict standards for every product we carry. Our team researches ingredients, materials, and safety certifications to make sure everything is made without harmful chemicals, and safe for little ones.
What kinds of products do you sell?
What kinds of products do you sell?
We carry a wide range of baby essentials, including:
🍼 Feeding & Bottles – Made without BPA and seed oils
🛁 Bath & Skincare – Pure, gentle products for delicate skin
👕 Clothing & Bedding – Organic and breathable fabrics
🎲 Toys & Play – Safe, better-for-baby playtime favorites
Are your products organic?
Are your products organic?
Many of our products are certified organic, but our main focus is making sure everything is safe and made without harmful ingredients. We always choose the best option—whether that means organic, non-toxic, or both!
Why should I trust Simple Steps Market?
Why should I trust Simple Steps Market?
Because we do the research for you! Many brands look clean but still contain hidden toxins. We dig deep into ingredients, materials, and sourcing so you can shop with confidence.
Do you offer free shipping?
Do you offer free shipping?
Yes! We offer free shipping on orders over $125.
How long does shipping take?
How long does shipping take?
Most orders ship within 3-5 business days. You’ll get a tracking number as soon as your order is on the way!
What is your return policy?
What is your return policy?
We accept returns on unused, unopened items within 30 days of purchase. If there’s an issue with your order, reach out and we’ll make it right!
Please see our Refund Policy for more information.
Do you ship internationally?
Do you ship internationally?
Right now, we only ship within the U.S.
How can I contact customer service?
How can I contact customer service?
We’d love to help! You can reach us at support@simplestepsmarket.com, and we’ll get back to you as soon as possible.
How can I stay updated on new products and deals?
How can I stay updated on new products and deals?
Join our email list to get updates on new arrivals, exclusive discounts, and expert tips on raising a healthy, non-toxic baby.