Shipping policy

We Make Shipping Simple!

At Simple Steps Market, we know you’re excited to receive your order, and we work hard to get it to you as quickly as possible! Here’s everything you need to know about our shipping process.

Where Do You Ship?

📍 We currently ship within the United States.

How Long Does Shipping Take?

🚚 Processing Time: Orders are processed within 1-3 business days (excluding weekends and holidays).

📦 Shipping Time: Once shipped, orders typically arrive within 3-5 business days.

Because we partner with multiple independent brands , items in your order may be fulfilled and shipped separately. As a result, it’s normal for different parts of your order to arrive in separate packages and on different days. Shipping times and packaging may vary depending on the brand's fulfillment process, warehouse location, and carrier selection. We’ll provide tracking information for each shipment as it becomes available.

Lost or Delayed Packages

We do our best to ensure fast and reliable shipping, but once a package leaves our warehouse, we are not responsible for lost, stolen, or delayed shipments. If you experience an issue, please contact the carrier directly or reach out to us—we’re happy to help!

Do You Ship Internationally?

🌍 At this time, we only ship within the U.S.

What If I Need to Change My Shipping Address?

If you need to update your shipping address after placing an order, email us at support@simplestepsmarket.com ASAP. Once an order has been processed, we may not be able to make changes.

Questions?

We’re here to help! Contact us at support@simplestepsmarket.com, and we’ll get back to you as soon as possible.